Module 2: How to write a business e-mail?
Lecturing
Please watch the video for why we use e-mail and what the parts of a business e-mail are and what the differences are between formal vs informal e-mail using the link below (VIDEO DURATION, 3.22 Minutes)
Please watch the video for the detailed investigation of the parts of an e-mail using the link below (VIDEO DURATION, 2.30 Minutes):
Please watch the video for the advantages and disadvantages of e-mail and the points to keep in mind when writing e-mail using the link below (VIDEO DURATION, 4.06 Minutes):
Activity 1: Finding the expressions and usages which make an e-mail formal or informal
EN-There are two e-mails below. Read them carefully and find the expressions which make it a formal or informal e-mail. (For example, XXX makes formal/informal)
TR-Aşağıda iki e-posta vardır. Her iki e-postayı okuyunuz ve bu e-postaları formal yada informal yapan öğeleri bulunuz. (Örneğin; XXX formal/informal yapar)
Subject: Greetings from Anadolu University
Dear Mr. Brown:
I am a second-year student at Law School in Eskişehir and I am writing to you as a fellow Anadolu University alumnus. I am contacting you because I want to make effective use of my second-year summer. I believe I would enjoy a career in family law, and I would appreciate your perspective on the practical aspects of working in this area.
I am not writing to ask for employment at your office, but rather to see if you have 10 minutes to discuss family law practice in the Eskişehir market. I would also appreciate any suggestions you may have to offer as I consider my options for the summer. I will call you later this week to see if we can arrange a convenient time to discuss this issue. I would be happy to come to your office. In the meantime, please feel free to contact me at 222-345-3030 (Mobile) or at jsytone@anadolul.edu.tr
Thank you in advance for your time and consideration.
Sincerely,
John Smith
Activity 2: Naming the missing parts of the given e-mail
EN-Read the following e-mail. Remember that there are some missing parts signalled with numbers (between 1 and 6) in it. Decide what should be written in each blank (e.g date, sender’s name, address and phone number of the senders and so on).
TR-Aşağıdaki e-postayı okuyunuz. İçerisinde rakamlar ile belirtilmiş boş bölümler vardır. Her bir boşluğa ne yazılması gerektiğini bulunuz (Tarih, gönderenin ismi, adres ve gönderenin telefon numarası gibi).
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{1. -------------} Dear Mr./Ms. {2. -----------------}, I am writing this to request you for an extension on the XYZ project report which is due on {3. ------}. My mother has taken ill unexpectedly, and I must leave for home tonight. I’m afraid it will take me a week before I can return to the office and complete the report. Kindly grant me an extension till {4. ------} for the same. I promise to deliver the project report by then. Sincerely,
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(Source:www.naukri.com/blog)